Terms of Service

LuxWeb Studio is a web development studio that designs, builds, and maintains custom websites and web applications for businesses. The specific scope, deliverables, timeline, and fees for any project will be defined in a separate proposal, statement of work, or written agreement (“Project Agreement”) between LuxWeb Studio and the client.

If there is a conflict between these Terms and a Project Agreement, the Project Agreement controls for that engagement.

Quotes provided through the Site, by email, or in writing are estimates based on the information available at the time. Final pricing is set in the Project Agreement. Quotes are valid for 30 days unless otherwise stated.

Unless otherwise agreed in writing:

• A deposit is required before work begins (typically 50% of the total project fee)
• The remainder is due upon project completion and prior to final delivery or launch
• Ongoing services (e.g., retainers, hosting, maintenance) are billed monthly in advance
• Invoices are due within 14 days of issuance
• Late payments may accrue interest at 1.5% per month, or the maximum allowed by law

All fees are in U.S. dollars and are non-refundable once work has commenced, except as expressly agreed in writing.

To deliver projects on time, we need your cooperation. You agree to:

• Provide all content, images, branding assets, and feedback in a reasonable and timely manner
• Designate a primary point of contact authorized to make decisions
• Review deliverables and provide written feedback within agreed timeframes
• Pay invoices on time

Delays caused by missing content, delayed feedback, or non-payment may extend the project timeline and may incur additional fees.

The number of design and revision rounds is specified in the Project Agreement. Revisions outside the agreed scope, or significant changes to project requirements after work has begun, are considered scope changes and may require a written change order and additional fees.

• Final deliverables. Upon full payment, the client owns the final design and front-end code produced specifically for the project, excluding any third-party assets, libraries, frameworks, or pre-existing LuxWeb Studio components included in the project.
• Pre-existing materials. LuxWeb Studio retains ownership of any tools, code libraries, methodologies, and pre-existing materials used to deliver the project. The client receives a non-exclusive, perpetual license to use these materials as embedded in the project.
• Third-party components. The project may incorporate open-source software, frameworks, fonts, and other third-party components, each subject to its own license. The client agrees to comply with those licenses.
• Portfolio rights. LuxWeb Studio retains the right to display the project in our portfolio, case studies, and marketing materials, unless the client requests otherwise in writing.

Each party agrees to keep confidential any non-public information shared by the other party during the engagement and to use such information only to perform under the Project Agreement. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

Unless otherwise agreed, the client is responsible for purchasing and maintaining their own domain name, hosting, and any third-party services (such as analytics, email providers, payment processors, or content management systems). Where LuxWeb Studio sets these up on the client's behalf, the client agrees to the terms of the underlying providers and remains responsible for ongoing fees.

The Site includes an AI chat assistant and AI-generated email replies powered by third-party providers. AI responses are generated automatically and may contain inaccuracies. AI features are provided for general information and lead intake only and are not a substitute for a formal proposal, contract, or professional advice.

Conversations with our AI assistant may be stored and reviewed to improve our service. See our Privacy Policy for details on how this data is handled.

LuxWeb Studio warrants that services will be performed in a professional and workmanlike manner. Except as expressly stated in these Terms or a Project Agreement, all services and deliverables are provided “as is” without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Site or deliverables will be uninterrupted or error-free.

We do not guarantee specific business outcomes, search engine rankings, lead volumes, or revenue results.

To the maximum extent permitted by law, LuxWeb Studio's total cumulative liability arising out of or related to these Terms or any Project Agreement will not exceed the total amount paid by the client to LuxWeb Studio for the specific project giving rise to the claim, in the 6 months preceding the claim.

In no event will LuxWeb Studio be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility of such damages.

The client agrees to indemnify, defend, and hold harmless LuxWeb Studio and its agents from any third-party claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of (a) content, assets, or instructions the client provided, (b) the client's use of the deliverables, or (c) the client's breach of these Terms.

Either party may terminate a Project Agreement for material breach by the other party if the breach is not cured within 14 days of written notice. Upon termination:

• The client must pay for all work performed and expenses incurred up to the date of termination
• LuxWeb Studio will deliver any work-in-progress that has been paid for
• Sections concerning intellectual property, confidentiality, warranties, limitation of liability, and indemnification survive termination

When using the Site, you agree not to:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Site or our systems
• Interfere with or disrupt the Site or its servers
• Use automated systems (bots, scrapers, etc.) in a way that places unreasonable load on the Site
• Submit false, misleading, or harmful information through any form

These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict of laws principles. Any dispute arising under these Terms will be resolved exclusively in the state or federal courts located in Georgia, and the parties consent to personal jurisdiction in those courts.

We may update these Terms from time to time. The “Last Updated” date reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

If any provision of these Terms is held to be unenforceable, the remaining provisions will continue in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

For questions about these Terms, contact us at: